Knowledge Base

There are a number of questions that we are regularly asked about our products or the installation of them. Below you will find a list of these questions and by clicking on the question, you will reveal our answer. If you have a question not listed below, please feel free to email us and we will respond as soon as possible.
Stoves

All About Fuel

Which wood should I burn?
What is seasoned wood?
How Can I Identify Well Seasoned Wood?
Can I burn coal and wood at the same time?
Stoves

Installing A Stove

Do I need to line my chimney?
Can I fit my stove myself?
Who are HETAS?
Can I use standard black stove flue pipe outside?
Stoves

Selecting A Stove

What do I do first if I plan to fit a new stove?
How do I convert Kilowatts (kW) into BTU's?
Which are best, steel or cast iron stoves?
Differences between wood and multifuel stoves
Stoves

Troubleshooting Stove And Chimney Problems

Why is smoke coming out of my stove door?
Stoves

Stove Components And Terminology

Do I need a thermometer for my stove?
What is a convector stove?
What is a flue damper?
Stoves

General Stove Information

What is a Smoke Control Area?
What does Carbon Neutral mean?
Stoves
Chimney Products
Fires & Fireplaces
Accessories & Parts
Other Products

Stoves by Brand
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Knowledge Base - Speak to the experts at firesonline.co.uk